At the act of payment for the digital project.
From 2 to 5 working days for physical products, depending on the destination.
During holiday periods deliveries of physical products might be delayed, depending on office closures and/or courier services availability.
GENERAL SALES CONDITIONS
1. OBJECT OF THE CONTRACT
These terms and conditions are for the purchase of products or services, carried out remotely via computer network, by Musicom.it S.r.l. with registered offices in Via Dante, 17 – 25122 Brescia (Italy).
Each transaction is governed by the provisions of Legislative Decree of 6 September 2005, no.206 (consumer code) and, in particular, those set out in Section II, Part II, Title III (distance contracts) as well as the protection of personal data, as in the provisions of the General Data Protection Regulation (or GDPR).
2.PURCHASE ORDER AND CONCLUSION OF THE CONTRACT
The contract is concluded upon receipt by the supplier company of the acquisition order of the chosen goods and/or services sent by the client of the musicom.it site. The delivery of the order and electronic acquisition implies the clients’ full knowledge and acceptance of these General and Payment Conditions. Clients declare to have read all the information provided during the purchase process. If the clients are consumers (i.e. a person who acts for purposes not related to business, commercial, craft or profession), once the purchase procedure is completed, they will print or save an electronic copy or at least keep these present conditions of sale, including in compliance with the provisions in Arts. 52 and 53 of Legislative Decree no. 206/2005 concerning distance contracts. Any right of the client to receive damages or compensation, and any contract or tort liability for damages, direct or indirect to persons and/or property derived from the rejection, even partial, of an order, is expressly excluded.
3. PURCHASE METHOD
Purchases of products and services for sale on the site musicom.it are made at the price specified therein, to be confirmed at the time of the order confirmation, in addition to delivery costs. Before confirming the purchase, the total cost of the product or service chosen, the total cost and the transport costs will be shown.
4. PRICES AND PAYMENT
Payment for the services and products purchased and the cost of its transportation must be made according to the method indicated in the order: PAYPAL.
In accordance with the law, Musicom.it is due to apply VAT tax on every order delivered or carried from Italian Country to another EU Countryand made by natural persons not subject to taxation. In general, VAT tax is applied according to the current legislation of each UE Country where the goods are delivered.
Therefore, the amount indicated under the term “Price” must be considered VAT tax included. The final price could change according to Vat tax rate applicable at the moment of purchase. For orders requested by customers who live in other UE Countries, Italian VAT tax rate will be removed and VAT tax rate of customer’s Country will be applied.
Before confirming your order, you could see the final price, including the imposable VAT tax rate. For UE customers who live outside Italian Country, VAT tax rate is calculated according to the current legislation of the UE Country where they live at the moment of the digital good purchase. Vat tax charges can be examinated in your order recap, in the confirmation e-mail and in the printable receipt you will receive by e-mail.
For further information about VAT tax rates imposable to digital goods and services in foreign Countries, click here.
5. DELIVERY METHODS AND TIMES AND SHIPPING COSTS
The delivery of the digital products will be made by Musicom.it S.r.l. sending an e-mail from mailbox email@example.com which notifies the client of the purchase and contains the link for downloading the customised e-book.
The customer is required to verify that the downloaded file is fully functional and compatible with his or her reading devices. The customer has 24 hours from downloading the file to contact Musicom.it regarding any malfunctions.
Musicom.it S.r.l.’s courier will make the delivery of physical products. After the taking-over of the order, which is notified by an e-mail, delivery time depends on the destination, bur generally it can be from 2 to 5 working days.
The customer is required to verify that the physical product is fully functional and compatible with his or her reading devices. The customer has 10 days from the delivery to contact Musicom.it regarding any malfunctions.
6. THE RIGHT OF TERMINATION
The client has the right to terminate the contract with the seller, without penalty and without specifying a reason, within ten (10) working days of the day of receipt of the goods purchased on musicom.it.
In the case of goods downloaded from the Internet, the right of termination may be applied exclusively in the absence of download from the link sent to download the goods.
To exercise the right of termination, the customer must send an e-mail to firstname.lastname@example.org and, in the case of material goods, wait for the return form that will be sent via e-mail; or, in the case of intangible goods and/or goods downloaded from the Internet, an e-mail confirmation of compliance with the above conditions. In the case of tangible assets, only when customers have received the form can they return the goods.
Under no circumstances we will accept returns without an explicit request from the customer and without the company’s return form or the confirmation e-mail. The customer assumes the costs and risks of return shipping. Once the returned goods have arrived at Via Giacomo Zanella, 41 – 20144 Milan (Italy), the company will issue a refund within 10 working days.
Jurisdiction for all disputes related to the interpretation or execution of contracts will be exclusively the court of Milan.
Your personal information will be used in full respect of the fundamental principles laid down by the General Data Protection Regulation (or, in short, GDPR) for the protection of personal data.
The owner of the data collected through this site is
Musicom.it S.r.l. via Dante, 17 – 25122 Brescia (Italy) P. IVA IT0302010982
Use of data
- registration on the site and to use the services;
- access to additional specific services: our newsletter and other information bulletins about our activities;
- delivery of orders and related activities;
- handling of your requests, be they technical, commercial, concerning progress reports on your orders or requests for general information.
Methods of processing
Processing will be totally automated.
The data recorded on the server are protected against the risk of unauthorized intrusion and access.
Rights of users
Users have the right to know whether their personal data have been stored and the purposes for which they are used. They have the right to request that they be updated or corrected, cancelled or blocked and to oppose, in whole or in part, their treatment.
To exercise the rights set out above, users may contact
Musicom.it S.r.l. Via Dante, 17 – 25122 Brescia (Italy)
Tel +39 02461525
For further information regarding user rights, users may consult the internet site of the Italian Data Protection Authority at this address: www.garanteprivacy.it.
What is a cookie?
A cookie is a small file that a website such as www.musicom.it sends to your browser and saves on your computer. Cookies help the site function or improve its performance, as well as to provide information for the site owners.
What kind of cookies does musicom.it use?
- Performance cookies: help the site function properly. They also allow you to create an account, login and manage your orders.
- Functionality cookies: used, for example, if you have added items to your basket and closed the session without completing your acquisition. They help you to continue shopping the next time you access the site (within a limited period of time) and find your basket exactly as you left it.
- Analytics cookies: improve the quality of your browsing. For example, they are used by Google Analytics to analyse data on how users use the site on their computers or mobile devices, the number of pages visited or the number of clicks made on a page while browsing a site. Musicom.it S.r.l. uses the results of this analysis anonymously and exclusively for statistical purposes only when the service provider uses the cookies when connected to the browser installed on your computer or on other devices used to browse our site.
Can I disable cookies?
Yes, you can, via the browser you use to surf the internet.